How Payroll Processing Automation Transforms Workforce Efficiency at Vibra

Industry

Healthcare

Challenge

Vibra Healthcare, a national hospital system, faced significant challenges with their payroll operations due to legacy paper-based procedures and inefficient, error-prone workflows. These outdated processes led to slow payroll cycles and decreased employee morale. While the organization attempted to digitize payroll with new software, adoption remained low and confusion persisted around both procedures and system usage, resulting in minimal improvement and continued operational inefficiencies.

Results

With Align HCM's expert guidance, Vibra Healthcare successfully transitioned to streamlined digital payroll workflows powered by UKG Pro. Align's business process mapping and custom training materials drove clarity, boosted user adoption, and enabled Vibra's payroll team to operate efficiently and confidently. Employees, supervisors, and payroll staff now experience a simplified, consistent payroll process supported by clear documentation and empowered end-users.

Key Product

UKG Pro

The thoroughness of Align's documentation and their commitment to empowering Vibra's team ensured that staff at all levels could confidently navigate new workflows.

Stacey McGroarty

Assistant VP of Payroll and Compensation

About Vibra Healthcare

Vibra Healthcare is a hospital system offering long-term acute care and medical rehabilitation at facilities across 18 states. Vibra is also the managing partner of Ernest Health, with facilities across 11 states. Together, they manage over 6,000 healthcare employees nationwide.

The Challenge

Vibra Healthcare, managing over 6,000 healthcare employees across multiple states, was hampered by legacy payroll processes reliant on paper, manual entry, and inconsistent procedures. These inefficiencies caused frequent errors, delayed payroll cycles, and eroded trust among employees and supervisors. An initial attempt to resolve these issues with software adoption failed to deliver results due to lack of procedural clarity and insufficient user engagement, leaving the organization with persistent complexity and low morale.

The Solution

Seeking a comprehensive transformation, Vibra Healthcare engaged Align HCM for their proven expertise in business process optimization and human capital management systems. Align conducted detailed business process mapping, implemented UKG Pro for payroll and time management, and developed customized, user-friendly training and documentation. This end-to-end approach addressed both the technical and human sides of change. As Assistant VP of Payroll and Compensation Stacey McGroarty shared: "Align helped us kill complexity. The thoroughness of Align's documentation and their commitment to empowering Vibra's team ensured that staff at all levels could confidently navigate new workflows. Their documentation is extremely thorough and easy to follow. We wanted to empower the end-user. Align empowered us so we could."

The Results

With the new digital processes and comprehensive training in place, Vibra Healthcare realized significant improvements in payroll operations. Payroll cycles became faster and less error-prone, and the entire team—from front-line employees to payroll administrators—gained confidence in the new system. According to Michelle Rushing, HR/Payroll Applications Administrator, "Undoubtedly, Align is a genuine partner. Their organization not only provides value-add project services, but they also empower their clients by sharing their knowledge and expertise whenever possible. We highly recommend partnering with Align when tackling those most complex process and system optimization efforts". Empowered by clear documentation, streamlined workflows, and high user adoption, Vibra Healthcare now delivers a modern payroll experience that supports both operational goals and employee satisfaction.