How HR Data Integration Services Transform Workforce Management at InVision

Industry

Nonprofit/Charity

Challenge

InVision Human Services relied on multiple disconnected enterprise applications—including HRIS and EMAR—to manage critical employee and operational data for their workforce of over 650. Each platform operated in isolation, leading to redundant manual data entry, delays in onboarding new hires, and significant inefficiencies. The absence of real-time data sharing compromised both the employee experience and management's ability to leverage information for better service delivery. The lack of integration not only slowed workflows but also limited the organization's ability to make data-driven decisions to improve outcomes for the individuals they serve.

Results

By partnering with Align HCM, InVision achieved seamless, real-time integration between their EMAR and HRIS systems, streamlining workforce data management and medication reporting. This connectivity eliminated manual entry, accelerated onboarding, and provided management with comprehensive, real-time insights for informed decision-making. Align's thorough documentation empowered InVision to manage integrations internally, and plans for additional system connections are underway to further enhance operational agility and community outcomes.

Key Product

UKG Pro

Working with Align was a great experience. In fact, I was so impressed with Align that I went to my other teams to see how they could help.

Gary Boughamer

Director of Property & Technology Services

About InVision Human Services

InVision Human Services is a Pittsburgh-based non-profit providing support to hundreds of special needs individuals across Pennsylvania. Their team of over 650 employees serves individuals with disabilities by offering personalized support plans, in-home assistance, community programs, and behavioral health services.

The Challenge

InVision Human Services, committed to supporting hundreds of individuals with special needs across Pennsylvania, faced significant operational hurdles due to disconnected enterprise systems. Each application—from HRIS to EMAR—managed vital employee and client information independently, resulting in duplicated efforts, delayed onboarding, and data silos. These inefficiencies hindered staff productivity and prevented leadership from leveraging real-time data to drive improvements in care and organizational performance.

The Solution

Recognizing the critical need for data integration, InVision explored solutions to unify their HRIS and EMAR platforms. After evaluating options, they selected Align HCM for its proven expertise in API-driven integration and UKG Pro optimization. Align HCM's tailored services provided seamless, real-time data flow between systems, reducing manual workload and improving data accuracy. As Gary Boughamer, Director of Property & Technology Services, shared, "Working with Align was a great experience. In fact, I was so impressed with Align that I went to my other teams to see how they could help. My IT team is really excited about getting more of our applications integrated via Align’s API services with UKG at its core." Thorough documentation from Align empowered InVision's IT team to manage and expand integrations with confidence.

The Results

Integrating HRIS and EMAR through Align HCM delivered immediate results: employee records and medication administration are now updated in real time, eliminating manual entry and errors. Over 650 employees benefit from simplified, connected workflows, while management gains actionable insights for improved service delivery. Key metrics include real-time updates, streamlined integration of two critical systems, and plans for future expansion. InVision is now positioned to further enhance efficiency and community outcomes through ongoing integration initiatives.